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Privacy Statement

Welcome to “Reach Data Installation Services” website, authorized distributor in the Hashemite Kingdom of Jordan ( the “Company”, “we”, “our”). Please read this privacy policy ("Policy") carefully. This Policy describes personal information that will be collected and how that information may be used, disclosed, and protected when you access this website ("Site") or use any of the Services. If you do not agree on them, you should not proceed any further on the Site. By continuing to browse or use the Site and/or any of the Services shown on the Site, you consent to the terms of this Policy.
This Policy shall be read in conjunction with the TERMS AND CONDITIONS of the Site.

1. Personal Information & Data

1.1 You hereby consent and acknowledge that by providing information and data to the Company, you consent to the processing of your information and data in accordance with this Policy.

1.2 Type of Collected Data

1.2.1 Personal information and data the Company may collect includes but not be limited to:
• Your name and postal address.
• Date of birth.
• Gender.
• Telephone and mobile numbers.
• Email addresses.
• Other information collected on registration or through surveys.

Personal information is only collected in order to coordinate delivery, confirm your orders and send notification emails. You can request the deletion of your data at any given time by contacting customercare@reach-tele.com

1.2.2 The Company may request additional information such as your credit card number and billing address if you choose to access and/or download any Services that require a charge.

1.2.3 The Company may collect information about your visit and use of the Site and/or Services, including the pages you view, the links you click and other actions taken in connection to the Site and/or Services. The Company may also collect certain standard information that your browser sends to every website you visit, including, but not limited to, your IP address, browser type and language, access times and referring web site addresses.

1.3 Use of Collected Data

1.3.1 The data collected by the Company will be used for purposes including but not limited to:
• Operation and improvement of the Site and delivery of the Services.
• Carrying out of any transactions you may request and collection of any payments due.
• Performance of research and analysis improving the Company’s products, services and technologies.
• Display of content and advertising customized to your interests and preferences.
• Communicating with you, including but not limited to, certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements.

1.3.2 Information and data collected by the Company through the Site and Services may be stored and processed anywhere the Company sees fit. By using the Site and/or Service, you consent to any such storage and/or transfer of information and data by the Company.

1.4 You hereby declare and warrant the following:

1.4.1 All the information you have provided is true, accurate, current and complete.

1.4.2 The information and/or material you have provided is fit for publication and that you hereby undertake to indemnify The Company if any third party takes action against The Company in relation to the information and/or material that you submit.

1.4.3 You warrant that the Company may publish the information and/or material you submit and/or make use of it or any concepts described in it in the Company products or Services without liability and you agree not to take action against The Company in relation to it.

1.4.4 You hereby consent and acknowledge that the Company may disclose your information and data to third parties for the performance of specific tasks. Such parties will be permitted to obtain and use only the information they need to perform their tasks, and they will be required to keep your information confidential and are prohibited from using it for any other purpose.

1.4.5  The Company will process your personal data for statistics and product improvement purposes, including creating aggregated groups based on your service usage information. This enables us to understand users’ needs, improve the quality and user experience of the Company’s current and future services and offerings and send commercial communications based on the aggregated groups.

To conduct improve your experience and conduct business analysis, the order information, device information, delivery information and necessary personal information will be transferred to and processed to the Company’s partner under our instruction. IF YOU DO NOT AGREE TO THIS TERM, YOU MUST NOT USE OUR THE COMPANYBSITE. Your continued use of the Site shall be deemed as your acceptance and understanding of this terms and all other policies associated with the Site.

2. Data Security

2.1We have implemented technical, operational and organizational measures to protect your personal data from loss, misuse, unauthorized alteration or destruction and periodically review such measures to ensure they are up to date and suitable to ensure adequate protection of your data.
Although The Company makes every effort to ensure the security of your data and communications. you are however advised that for reasons beyond The Company's control, there is a risk that your communications may be unlawfully intercepted or accessed by those other than the intended recipient. You hereby acknowledge that The Company is unable to exercise control over the security of the Site passing over the Site or via the Services and The Company hereby excludes all liability of any kind for the transmission and/or reception of infringing content of whatever nature or for any unauthorized access or loss of information and data that is beyond the reasonable control of The Company.

2.2 If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a device with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

2.3 The Company may monitor and/or record your emails, text messages or other communications that take place on the Site for security and/or quality control purposes in accordance with the applicable laws for the purposes of preventing unauthorized use of the Company's Site and/or systems.

3. Use of Cookies

3.1 Cookies are text files that are placed on your hard disk by a web page server, these text files contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your device.

3.2 Cookies are used by the Company to store your preferences and help you to save time and provide you with a more personalized service on our Site without the constant need to re-enter the same information when you return to a specific web page.

3.3 You may choose to accept or decline cookies. Although most web browsers automatically accept cookies, you may be able to modify your browser setting to decline cookies if you prefer. Declining cookies may result in the inability to sign in and/or inaccessibility to some of the Site's features.

3.4 If you are using a public or shared device and do not want this information to be stored, we advise you to delete any cookies that may have been stored on the device.

4. Limitation of Liability

4.1 You hereby acknowledge and agree that for all the links that may be contained on the Site and/or content, your use of each web site, web page, and Service is also subject to the terms and conditions of such web site and/or web page in addition to the Company's Terms and Conditions and this Policy, if any, contained within each website or web page or attached to any products or Services.

4.2 The Company shall under no circumstances assume any responsibility for any information and, content created or published by third parties, and shall not endorse unless expressly stated, that is included in the Site and the Services or which may be linked to and from the Site.

4.3 The Company hereby declares that it shall use its reasonable endeavors to ensure the maintenance and availability of the Site and the Services but claims no responsibility and/or liability under no circumstances for the results of any defects that exist on the Site and/or content.

4.4 Under no circumstances shall the Company be liable for damages, including but not limited to, any special, indirect, incidental, punitive or consequential damages or any damages whatsoever, whether in an action of contract, negligence, arising out of or in connection with the performance of or use of Services available on the Site and in particular, but without limitation to the foregoing, the Company specifically excludes all liability whatsoever in respect of any loss arising as a result of:
a. delays, non-deliveries, missed deliveries, or Services interruptions; and
b. defects that may exist or for any costs, loss of profits, loss of your content or consequential losses arising from your use of, or inability to use, access or a failure, suspension or withdrawal of all or part of the Site and the Services at any time.

4.5 Under no circumstances shall The Company be liable for the following:
a. any viruses, bugs and/or any other disabling features that may affect your access to or use of the Site and/or your device.
b. any incompatibility between the Site and other web sites, Services, software and hardware.
c. any delays or failures you may experience in initiating, conducting, or completing any transmissions or transactions in connection with the Site in an accurate or timely manner.
5. Remedies
Your sole and exclusive remedy under this Policy is to discontinue using the Site and/or the Services in case you do not agree on this Policy, or you are not satisfied with the Site and/or Services, or you have any claims whatsoever against the Company in respect to the Site and/or Services.

6. Indemnity By You

You hereby undertake to fully indemnify and to hold the Company harmless in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered or incurred, directly or indirectly, by the Company from and against any claim brought by a third party resulting from your breach or non-observance of this Policy and/or the use of the Site and/or the Services or the provision of content to the Company by you and in consequence of such use of the Site and the Services or provision of content.

7. General

7.1 Amendment. The Company reserves the right to amend this Policy, including any charges associated with the use of the Site. You are responsible for regularly reviewing this Policy, and any additional terms posted on the Site. Your continued use of the Sites after the effective date of such amendments constitutes your acceptance of and consent to such amendments.

7.2 Assignment. The Company may assign this Policy, in whole or in part, to any third party at its discretion. You hereby undertake that you will not assign, re-sell, sub-lease or in any other way transfer your rights or obligations under this Policy or part thereof.

7.3 Severability. This Policy is severable in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction such provision shall be deemed to have been deleted without affecting the remaining provisions of this Policy.

7.4 Waiver. The Company's failure to exercise any particular right or provision of this Policy shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.

7.5 Governing Law and Jurisdiction. This Policy shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, and you hereby submit to the jurisdiction of the competent Courts of Amman (Qasr Al-Adel).

7.6 Representations. You acknowledge and agree that by consent to this Policy, you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether a party to this Policy or not) other than as expressly set out in this Policy as a warranty.

7.7 Force Majeure. The Company shall not be liable in respect of any breach of this Policy due to any cause beyond its reasonable control, including but not limited to, Act of God, inclement weather, act or omission of government or public telephone operators or other competent authority or other party for whom the Company is not responsible.

7.8 Termination & Access Restriction. The Company hereby reserves the right to terminate this Policy, or terminate or suspend your access to the Site and/or Services at any time, with or without a cause and with or without notice. Upon such termination or suspension, your right to use the Site and/or Services will be immediately ceased.

7.9 Language. This Policy was drafted in two original counterparts both in English and Arabic languages. In case of contradiction between the two versions, the terms of English version shall prevail.